SIDR ORGANICS • CUSTOMER CARE

Replacement Policy

Our replacement window is 7 days from delivery and applies to unused products only.

Request a replacement

Email Sidrorganics.pk@gmail.com within 7 days of receiving your order. Include your order number, the reason for the request, and clear photos where relevant.

Eligibility

The product must be unused. Used products do not qualify under this replacement policy. Contact us before sending a parcel back so we can confirm eligibility, the return instructions, and any applicable return-shipping arrangements.

Damaged or incorrect parcels

If your parcel arrives damaged or contains the wrong product, contact us promptly with your order number and photos so we can review the issue.

Policy scope

This policy describes our replacement process. It does not limit any consumer rights or remedies required by applicable law.

Sidr Organics

Email: Sidrorganics.pk@gmail.com
Office: Office 3rd Benazir Plaza, Blue Area, Islamabad, Pakistan